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Jackie Mercado
Vice President for Emerging Technologies
QNX

 

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TOPIC : AI Use Cases to Intelligent Enterprise: Accelerating Digital Transformation with AI

SYNOPSIS :

AI is moving beyond experimentation and isolated use cases—it is becoming an integral part of how organizations operate, make decisions, secure their environments, and deliver digital services. This session explores how organizations can move from identifying AI opportunities to implementing practical, enterprise-ready AI solutions that create measurable business value.

Drawing from real-world AI implementations across government and enterprise environments, the session will showcase how AI can transform knowledge management, security operations, legal decision support, fraud detection, data exploration, and software development. These examples demonstrate how organizations can leverage AI to reduce manual effort, accelerate decision-making, improve operational visibility, and deliver better digital experiences.

 The session will conclude with a live demonstration of IBM Bob, showcasing how AI is now extending beyond traditional generative AI and coding assistance toward supporting the software development lifecycle—from understanding requirements and generating code to debugging and automating development workflows. This will provide participants with a practical view of how AI can empower developers and organizations to accelerate application delivery and modernization.

 

SPEAKER'S BIO :

Jacquelene Mercado is a technology executive with 27 years of experience in the IT industry and currently serves as Vice President and Head of Emerging Technologies at Questronix Corporation. She initially spearheaded API evangelization and enterprise integration before expanding her focus to emerging technologies.

Today, she leads initiatives across Artificial Intelligence, Data & Analytics, Automation, Blockchain, Observability, Sustainability, and Cybersecurity, with a focus on transforming emerging technologies and data-driven capabilities into practical, secure, and business-driven solutions.